Privacy Policy

This Privacy Policy ("Policy") pertains to websites, mobile applications, software downloadable to your mobile device, connected social media platforms, and services that may be provided to you via email, managed or operated by Vision Quiet ("Services"). This Policy outlines the principles regarding the collection, use, storage, and sharing of personal data between the users and the Meriem application and website (hereinafter referred to as "Meriem"). This Policy aims to help users understand how their personal data is processed when using Meriem services.

Meriem collects and processes personal information provided by users to the Site, as well as anonymized information collected through the services offered on the Site. This Policy applies to the Site and all associated domains, services, applications, and related products ("Services"). From time to time, we may update this Policy at our sole discretion. Continuing to use the Site after the updated Policy comes into effect means you accept these changes.

We are grateful for the trust you place in us by providing your information, and we do not take this lightly. As Meriem, your privacy is a priority for us. While providing you with a valuable and personalized experience, we are committed to safeguarding your data with the highest level of security. The information you share is used to ensure that Meriem delivers a more meaningful and useful service to you.

1. Who Are We?

In this document, the terms "we," "our," or "us" refer to Meriem. If you are residing in Turkey, the company responsible for your information under this Privacy Policy ("data controller") is: Meriem.

2. Where Does This Policy Apply?

This Privacy Policy applies to the Meriem mobile application, website, and all associated services. By using our services, you acknowledge that you are bound by the terms of this Policy. This Policy applies to all digital platforms owned or operated by Meriem. When you download our application, visit our website, or interact with us in any other way, the processing of your personal data will be carried out in accordance with this policy.

3. How Do We Collect Your Personal Data?

In order to provide you with our services and enhance your experience, we need certain personal information. This information consists of data you provide directly, data automatically collected through your device, and data obtained from third parties.

Information Provided by You:

• When you create an account, we collect at least your login information and some basic details necessary for the service to function (name, email address, and social networks that allow you to log in).
• Forms you fill out on our Application or Website, or on third-party websites, when you wish to contact us or share your experiences, feedback, and suggestions with us.
• Any emails, requests, and letters you send to us, as well as various contracts you have signed with us.

Automatically Collected Information:

• Device information (e.g., device model, operating system, browser type, IP address).
• Navigation data on the Application and Website (e.g., pages accessed, session durations).
• Data collected through cookies and similar technologies.

Information Obtained from Third Parties:

• Information allowed by Google and Apple platforms when you log in through your accounts.
• Anonymized data collected from analytics providers or social media platforms.

In this context, your personal data may be collected from various sources, such as forms you fill out on the Application or Website, social network services linked during registration, information you provide during support requests, third-party providers we collaborate with in the development of our products and services, analytical tools used to optimize your in-app experience, data you choose to share with us through social media channels, and interactions you provide while using the Application or Website.

4. How Do We Use the Information We Collect?

We use the information we collect solely to improve our users' experiences, better understand their needs, and deliver our services reliably and effectively.

Providing and Managing Our Services:

• Perform necessary operations for your dream interpretations.
• Create and manage your account.
• Process membership information for premium services.
• Contact and assist you with support requests.

Personalizing and Enhancing Your Experience:

• Analyze app usage data to optimize service efficiency and enjoyment.
• Tailor content and dream interpretations to your interests.
• Improve app functionality based on user feedback.

Ensuring Security:

• Protect your account from unauthorized access.
• Detect and prevent potential misuse, fraud, or abuse.
• Comply with legal obligations to safeguard your data.

Communicating with You:

• Notify you of critical account changes, updates, or dream interpretation results.
• Respond to inquiries and gather feedback.
• Inform you about new features or content relevant to you.

Fulfilling Legal Obligations:

• Sharing data in response to court orders or lawful requests.
• Protecting our rights in disputes.
• Ensuring lawful and secure processing of your data.

5. With Whom Do We Share Your Personal Data?

We process your personal data in accordance with Articles 5 and 6 of the Law to provide our services. Data may be shared with:

• Domestic partners, affiliates, and collaborators.
• Legally authorized public institutions or private entities under Article 8 of the Law.

If you provide explicit consent, your data may be transferred to third parties domestically or internationally, strictly within the scope of your consent.

6. Retention Period of Personal Data

Meriem retains personal data only as long as necessary for the purposes collected. Upon account closure or contract termination, data retention ends unless legal obligations require extended storage. Data is then deleted or anonymized.

7. Cross-Border Data Transfers

Meriem may transfer personal data to jurisdictions outside the EEA (e.g., the U.S.), under Section 6 conditions. Such transfers comply with Standard Contractual Clauses approved by the European Commission, ensuring data security and binding third parties to confidentiality obligations.

8. Your Rights

You have the right to:

• Learn Whether Your Data Is Processed: Request details about processing activities.
• Know the Purpose and Use: Understand why and how your data is used.
• Access Data Transfers: Confirm if data is shared domestically or internationally.
• Request Rectification: Correct incomplete or inaccurate data.
• Request Deletion or Destruction: Erase data under applicable laws.
• Notification to Third Parties: Demand that third parties be informed of corrections/deletions.
• Object to Automated Decisions: Challenge automated processing outcomes affecting you.
• Claim Compensation: Seek remedies for damages caused by unlawful processing.

Identity verification may be required before fulfilling requests. Contact us at support@visionquiet.com to exercise these rights.

9. California Residents

If you reside in California, you may request disclosure of personal data shared with third parties for direct marketing in the prior calendar year. Email support@visionquiet.com and allow 30 days for a response. Identity verification may apply.

10. Children's Privacy

Our services are not directed at children under 13, and we do not knowingly collect their data. If such data is discovered, it will be deleted immediately. Parents may contact us to request removal.

11. Contact Us

For questions, concerns, or feedback regarding your personal data or this policy, contact us at:

Email: support@visionquiet.com

We aim to respond within 48 hours.